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    <title>Software Defined Interviews - Episodes Tagged with “Devops”</title>
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    <pubDate>Sat, 06 Jun 2026 12:00:00 +0200</pubDate>
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  <title>Episode 123: Deming, DevOps History, AI Risk, and Critical Thinking, with John Willis</title>
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  <itunes:episode>123</itunes:episode>
  <itunes:title>Deming, DevOps History, AI Risk, and Critical Thinking, with John Willis</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Software Defined Talk</itunes:author>
  <itunes:subtitle></itunes:subtitle>
  <itunes:duration>1:09:32</itunes:duration>
  <itunes:explicit>yes</itunes:explicit>
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  <description>&lt;p&gt;W. Edwards Deming was a physicist, statistician, and quality theorist who taught post-war Japanese manufacturers what eventually became the Toyota Production System - and, decades later, DevOps. John Willis, one of the founders of the DevOps movement and the author of a book on Deming, walks Whitney and Coté through that lineage: Deming's system of profound knowledge (theory of knowledge, variation, psychology, and systems thinking), how it landed at Toyota, and how it threads through Lean software development into modern delivery practice. From there, the conversation turns to what the industry is getting wrong about AI: bragging about K-LOC and token counts instead of value, treating probabilistic systems with old deterministic notions of risk, and forgetting the social-technical lessons we already paid for. Along the way: VC moats and the buy-versus-build conversation inside large organizations, David Foster Wallace's "This is Water" and the ladder of inference, Jevons Paradox and whether AI gets us a three-day work week or a six-day one, and what CS students should be learning besides how to code. Also a brief detour into why John would want fifteen minutes with Bill Clinton.&lt;/p&gt;

&lt;p&gt;You can watch &lt;a href="https://www.youtube.com/watch?v=iIMp05f9d7Y" rel="nofollow noopener"&gt;the video version of this episode&lt;/a&gt; as well, if you prefer that kind of thing.&lt;/p&gt;

&lt;p&gt;Mentions:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;&lt;a href="https://www.linkedin.com/in/johnwillisatlanta/" rel="nofollow noopener"&gt;John on LinkedIn&lt;/a&gt; - the entry point to his author portal and writing.&lt;/li&gt;
&lt;li&gt;John's book on Deming, &lt;a href="https://itrevolution.com/product/demings-journey-to-profound-knowledge/" rel="nofollow noopener"&gt;&lt;em&gt;Deming's Journey to Profound Knowledge&lt;/em&gt;&lt;/a&gt;.&lt;/li&gt;
&lt;li&gt;John's book on AI, &lt;a href="https://www.rebelsofreason.com/" rel="nofollow noopener"&gt;&lt;em&gt;Rebels of Reason&lt;/em&gt;&lt;/a&gt;.&lt;/li&gt;
&lt;li&gt;&lt;a href="https://itrevolution.com/product/the-devops-handbook-second-edition/" rel="nofollow noopener"&gt;&lt;em&gt;The DevOps Handbook&lt;/em&gt;&lt;/a&gt;, which John co-authored with Gene Kim, Jez Humble, and Patrick Debois.&lt;/li&gt;
&lt;li&gt;Donella Meadows, &lt;a href="https://www.chelseagreen.com/product/thinking-in-systems/" rel="nofollow noopener"&gt;&lt;em&gt;Thinking in Systems&lt;/em&gt;&lt;/a&gt;.&lt;/li&gt;
&lt;li&gt;Steven Spear, &lt;a href="https://www.mheducation.com/highered/product/high-velocity-edge-spear/9780071741415.html" rel="nofollow noopener"&gt;&lt;em&gt;The High-Velocity Edge&lt;/em&gt;&lt;/a&gt;.&lt;/li&gt;
&lt;li&gt;Mary and Tom Poppendieck, &lt;a href="https://www.poppendieck.com/" rel="nofollow noopener"&gt;&lt;em&gt;Lean Software Development&lt;/em&gt;&lt;/a&gt;.&lt;/li&gt;
&lt;li&gt;David Foster Wallace, &lt;a href="https://fs.blog/david-foster-wallace-this-is-water/" rel="nofollow noopener"&gt;"This is Water"&lt;/a&gt; commencement speech.&lt;/li&gt;
&lt;li&gt;The 1980 NBC documentary &lt;a href="https://en.wikipedia.org/wiki/If_Japan_Can..._Why_Can%27t_We%3F" rel="nofollow noopener"&gt;&lt;em&gt;If Japan Can, Why Can't We?&lt;/em&gt;&lt;/a&gt;.&lt;/li&gt;
&lt;/ul&gt;
</description>
  <itunes:keywords>John Willis, W. Edwards Deming, DevOps, history of DevOps, Toyota Production System, Lean software development, system of   profound knowledge, theory of knowledge, AI risk, probabilistic systems, K-LOC, Jevons Paradox, ladder of inference, David   Foster Wallace, This is Water, critical thinking, venture capital, buy versus build, DevOps Handbook, Rebels of Reason,   Gene Kim, Mary Poppendieck, Donella Meadows</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>W. Edwards Deming was a physicist, statistician, and quality theorist who taught post-war Japanese manufacturers what eventually became the Toyota Production System - and, decades later, DevOps. John Willis, one of the founders of the DevOps movement and the author of a book on Deming, walks Whitney and Coté through that lineage: Deming's system of profound knowledge (theory of knowledge, variation, psychology, and systems thinking), how it landed at Toyota, and how it threads through Lean software development into modern delivery practice. From there, the conversation turns to what the industry is getting wrong about AI: bragging about K-LOC and token counts instead of value, treating probabilistic systems with old deterministic notions of risk, and forgetting the social-technical lessons we already paid for. Along the way: VC moats and the buy-versus-build conversation inside large organizations, David Foster Wallace's "This is Water" and the ladder of inference, Jevons Paradox and whether AI gets us a three-day work week or a six-day one, and what CS students should be learning besides how to code. Also a brief detour into why John would want fifteen minutes with Bill Clinton.</p>

<p>You can watch <a href="https://www.youtube.com/watch?v=iIMp05f9d7Y" rel="nofollow noopener">the video version of this episode</a> as well, if you prefer that kind of thing.</p>

<p>Mentions:</p>

<ul>
<li><a href="https://www.linkedin.com/in/johnwillisatlanta/" rel="nofollow noopener">John on LinkedIn</a> - the entry point to his author portal and writing.</li>
<li>John's book on Deming, <a href="https://itrevolution.com/product/demings-journey-to-profound-knowledge/" rel="nofollow noopener"><em>Deming's Journey to Profound Knowledge</em></a>.</li>
<li>John's book on AI, <a href="https://www.rebelsofreason.com/" rel="nofollow noopener"><em>Rebels of Reason</em></a>.</li>
<li><a href="https://itrevolution.com/product/the-devops-handbook-second-edition/" rel="nofollow noopener"><em>The DevOps Handbook</em></a>, which John co-authored with Gene Kim, Jez Humble, and Patrick Debois.</li>
<li>Donella Meadows, <a href="https://www.chelseagreen.com/product/thinking-in-systems/" rel="nofollow noopener"><em>Thinking in Systems</em></a>.</li>
<li>Steven Spear, <a href="https://www.mheducation.com/highered/product/high-velocity-edge-spear/9780071741415.html" rel="nofollow noopener"><em>The High-Velocity Edge</em></a>.</li>
<li>Mary and Tom Poppendieck, <a href="https://www.poppendieck.com/" rel="nofollow noopener"><em>Lean Software Development</em></a>.</li>
<li>David Foster Wallace, <a href="https://fs.blog/david-foster-wallace-this-is-water/" rel="nofollow noopener">"This is Water"</a> commencement speech.</li>
<li>The 1980 NBC documentary <a href="https://en.wikipedia.org/wiki/If_Japan_Can..._Why_Can%27t_We%3F" rel="nofollow noopener"><em>If Japan Can, Why Can't We?</em></a>.</li>
</ul>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>W. Edwards Deming was a physicist, statistician, and quality theorist who taught post-war Japanese manufacturers what eventually became the Toyota Production System - and, decades later, DevOps. John Willis, one of the founders of the DevOps movement and the author of a book on Deming, walks Whitney and Coté through that lineage: Deming's system of profound knowledge (theory of knowledge, variation, psychology, and systems thinking), how it landed at Toyota, and how it threads through Lean software development into modern delivery practice. From there, the conversation turns to what the industry is getting wrong about AI: bragging about K-LOC and token counts instead of value, treating probabilistic systems with old deterministic notions of risk, and forgetting the social-technical lessons we already paid for. Along the way: VC moats and the buy-versus-build conversation inside large organizations, David Foster Wallace's "This is Water" and the ladder of inference, Jevons Paradox and whether AI gets us a three-day work week or a six-day one, and what CS students should be learning besides how to code. Also a brief detour into why John would want fifteen minutes with Bill Clinton.</p>

<p>You can watch <a href="https://www.youtube.com/watch?v=iIMp05f9d7Y" rel="nofollow noopener">the video version of this episode</a> as well, if you prefer that kind of thing.</p>

<p>Mentions:</p>

<ul>
<li><a href="https://www.linkedin.com/in/johnwillisatlanta/" rel="nofollow noopener">John on LinkedIn</a> - the entry point to his author portal and writing.</li>
<li>John's book on Deming, <a href="https://itrevolution.com/product/demings-journey-to-profound-knowledge/" rel="nofollow noopener"><em>Deming's Journey to Profound Knowledge</em></a>.</li>
<li>John's book on AI, <a href="https://www.rebelsofreason.com/" rel="nofollow noopener"><em>Rebels of Reason</em></a>.</li>
<li><a href="https://itrevolution.com/product/the-devops-handbook-second-edition/" rel="nofollow noopener"><em>The DevOps Handbook</em></a>, which John co-authored with Gene Kim, Jez Humble, and Patrick Debois.</li>
<li>Donella Meadows, <a href="https://www.chelseagreen.com/product/thinking-in-systems/" rel="nofollow noopener"><em>Thinking in Systems</em></a>.</li>
<li>Steven Spear, <a href="https://www.mheducation.com/highered/product/high-velocity-edge-spear/9780071741415.html" rel="nofollow noopener"><em>The High-Velocity Edge</em></a>.</li>
<li>Mary and Tom Poppendieck, <a href="https://www.poppendieck.com/" rel="nofollow noopener"><em>Lean Software Development</em></a>.</li>
<li>David Foster Wallace, <a href="https://fs.blog/david-foster-wallace-this-is-water/" rel="nofollow noopener">"This is Water"</a> commencement speech.</li>
<li>The 1980 NBC documentary <a href="https://en.wikipedia.org/wiki/If_Japan_Can..._Why_Can%27t_We%3F" rel="nofollow noopener"><em>If Japan Can, Why Can't We?</em></a>.</li>
</ul>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 30: Patrick Debois on using serverless for a year and half, defining DevOps vs. SRE vs. design, and meatware over tools</title>
  <link>https://www.softwaredefinedinterviews.com/30</link>
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  <pubDate>Fri, 26 May 2017 17:00:00 +0200</pubDate>
  <author>Software Defined Talk</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/752ee20c-8e7a-4ce1-8214-0a3fef88215c/45beeb3c-86e9-4a64-9e8d-b1e882820e26.mp3" length="7346305" type="audio/mp3"/>
  <itunes:episode>30</itunes:episode>
  <itunes:title>Patrick Debois on using serverless for a year and half, defining DevOps vs. SRE vs. design, and meatware over tools</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Software Defined Talk</itunes:author>
  <itunes:subtitle>At DevOpsDays Austin, 2017, [Barton George](https://twitter.com/barton808) and [I](https://twitter.com/cote) talk with [Patrick Debois](https://twitter.com/patrickdebois).</itunes:subtitle>
  <itunes:duration>13:50</itunes:duration>
  <itunes:explicit>yes</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/7/752ee20c-8e7a-4ce1-8214-0a3fef88215c/episodes/4/45beeb3c-86e9-4a64-9e8d-b1e882820e26/cover.jpg?v=1"/>
  <description>&lt;p&gt;At DevOpsDays Austin, 2017, &lt;a href="https://twitter.com/barton808" rel="nofollow noopener"&gt;Barton George&lt;/a&gt; and &lt;a href="https://twitter.com/cote" rel="nofollow noopener"&gt;I&lt;/a&gt; talk with &lt;a href="https://twitter.com/patrickdebois" rel="nofollow noopener"&gt;Patrick Debois&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;See also &lt;a href="https://www.youtube.com/watch?v=NDCmQEJyh50" rel="nofollow noopener"&gt;a video of this interview&lt;/a&gt;. Special Guests: Barton George and Patrick Debois.&lt;/p&gt;
</description>
  <content:encoded>
    <![CDATA[<p>At DevOpsDays Austin, 2017, <a href="https://twitter.com/barton808" rel="nofollow noopener">Barton George</a> and <a href="https://twitter.com/cote" rel="nofollow noopener">I</a> talk with <a href="https://twitter.com/patrickdebois" rel="nofollow noopener">Patrick Debois</a>.</p>

<p>See also <a href="https://www.youtube.com/watch?v=NDCmQEJyh50" rel="nofollow noopener">a video of this interview</a>.</p><p>Special Guests: Barton George and Patrick Debois.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>At DevOpsDays Austin, 2017, <a href="https://twitter.com/barton808" rel="nofollow noopener">Barton George</a> and <a href="https://twitter.com/cote" rel="nofollow noopener">I</a> talk with <a href="https://twitter.com/patrickdebois" rel="nofollow noopener">Patrick Debois</a>.</p>

<p>See also <a href="https://www.youtube.com/watch?v=NDCmQEJyh50" rel="nofollow noopener">a video of this interview</a>.</p><p>Special Guests: Barton George and Patrick Debois.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 25: John Willis on DevOps, inclusion, burn-out, and biz dev</title>
  <link>https://www.softwaredefinedinterviews.com/25</link>
  <guid isPermaLink="false">2f99fb2c-c484-48c5-90ef-4a1f79042a59</guid>
  <pubDate>Thu, 11 May 2017 14:00:00 +0200</pubDate>
  <author>Software Defined Talk</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/752ee20c-8e7a-4ce1-8214-0a3fef88215c/2f99fb2c-c484-48c5-90ef-4a1f79042a59.mp3" length="7122512" type="audio/mp3"/>
  <itunes:episode>25</itunes:episode>
  <itunes:title>John Willis on DevOps, inclusion, burn-out, and biz dev</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Software Defined Talk</itunes:author>
  <itunes:subtitle>Barton George and I talk with John Willis at DevOpsDays Austin 2017.</itunes:subtitle>
  <itunes:duration>13:09</itunes:duration>
  <itunes:explicit>yes</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/7/752ee20c-8e7a-4ce1-8214-0a3fef88215c/episodes/2/2f99fb2c-c484-48c5-90ef-4a1f79042a59/cover.jpg?v=1"/>
  <description>&lt;p&gt;Special Guest: Barton George.&lt;/p&gt;
</description>
  <content:encoded>
    <![CDATA[]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[]]>
  </itunes:summary>
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<item>
  <title>Episode 19: Computers are easy. Humans are Hard. With Bridget Kromhout</title>
  <link>https://www.softwaredefinedinterviews.com/19</link>
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  <pubDate>Fri, 27 Jan 2017 22:00:00 +0100</pubDate>
  <author>Software Defined Talk</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/752ee20c-8e7a-4ce1-8214-0a3fef88215c/9b6e24e9-4543-4cd4-990c-dd4e9f4a2cbb.mp3" length="15574430" type="audio/mpeg"/>
  <itunes:episode>19</itunes:episode>
  <itunes:title>Computers are easy. Humans are Hard. With Bridget Kromhout</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Software Defined Talk</itunes:author>
  <itunes:subtitle>We discuss all the human and process changes needed to do good things with computers.</itunes:subtitle>
  <itunes:duration>31:12</itunes:duration>
  <itunes:explicit>yes</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/7/752ee20c-8e7a-4ce1-8214-0a3fef88215c/episodes/9/9b6e24e9-4543-4cd4-990c-dd4e9f4a2cbb/cover.jpg?v=1"/>
  <description>&lt;p&gt;We discuss all the human and process changes needed to do good things with computers. Special Guest: Bridget Kromhout.&lt;/p&gt;
</description>
  <content:encoded>
    <![CDATA[<p>We discuss all the human and process changes needed to do good things with computers.</p><p>Special Guest: Bridget Kromhout.</p><p>Links:</p><ul><li><a title="Video recording of this episode" rel="nofollow" href="https://www.facebook.com/drunkandretired/videos/10155012857744169/">Video recording of this episode
</a> &mdash; The livestreamed recording we did.
</li></ul>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>We discuss all the human and process changes needed to do good things with computers.</p><p>Special Guest: Bridget Kromhout.</p><p>Links:</p><ul><li><a title="Video recording of this episode" rel="nofollow" href="https://www.facebook.com/drunkandretired/videos/10155012857744169/">Video recording of this episode
</a> &mdash; The livestreamed recording we did.
</li></ul>]]>
  </itunes:summary>
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